Lumi Business Product Update: Release 12

Lumi Business Product Update: Release 12

We're excited to roll out a set of powerful new enhancements  designed to give merchants greater control, transparency, and efficiency across day-to-day operations. These updates span across inventory management, expense processing, and receipt customization—each built to improve traceability, reduce manual work, and enhance overall user experience.

Merchants can now personalize their printed receipts by adding custom footer messages. This feature allows you to display useful post-sale information such as:

  • “SETTLED” status indicators

  • Thank-you notes

  • Return policies

  • Store contact information

Real-time Preview

Before finalizing the receipt, merchants can preview the customized footer message in real time, ensuring accuracy and professional presentation.

 Merchant Benefits

  • Reinforce Branding: Use your tone of voice or logo taglines to create a consistent brand experience.

  • Enhance Customer Engagement: Leave thoughtful notes to make a lasting impression.

  • Communicate Important Details: Provide return instructions, warranty info, or support contacts.

  • Prevent Disputes: Clearly indicate “SETTLED” or policy reminders to avoid misunderstandings.

  1. Navigate to the Print button on the side module of your dashboard.

  2. Click on the Receipt Customization tab.

  3. Enter your desired footer message.

  4. Preview the message in real time.

  5. Save your changes—your receipts will now print with the customized footer!


2. Description Field on Remove Stock Page

Users can now add long  description notes  when removing stock—whether it's due to damage, expiry, donation, internal use, or any other reason. This description is automatically recorded and displayed on the Stock History page.

 Why This Matters

Adding a description helps maintain clear, detailed records of stock changes. Each entry supports better internal tracking and improves understanding of stock movement over time.

Merchant Benefits

  • Improved Inventory Traceability: Track the who, what, and why behind every stock removal.

  • Enhanced Audit Readiness: Maintain clear records for internal reviews or external audits.

  • Greater Transparency
    Encourage accountability in inventory handling and decision-making.

  • Better Reporting: Use descriptive data to analyze patterns, such as frequent damage or high donation rates.

How to Use

  1. Go to the Remove Stock .

  2. Select the item(s) you want to remove.

  3. In the Description field, enter the reason for removal 

  4. Complete the removal process.

  5. Your note will automatically appear on the Stock History page.


3. Fund PR Expense Return Functionality

We’ve introduced a new capability: users can now return funds for PR expenses directly from the Review Expense page. Previously, users could only approve or reject expense requests. Now, you can also initiate a fund return if an overpayment or cancellation occurs.

What’s New

  • A new “Return Funds” option is available on the Review Expense page.

  • This allows authorized users to process fund reversals quickly and easily.

  • The return action is tracked and reflected in the expense history for full transparency.

Merchant Benefits

  • Faster Fund Adjustments: No need to route through multiple departments—adjustments happen in one place.

  • Reduced Manual Processes: Minimize back-and-forth communication with finance teams.

  • Improved Control: Maintain tighter control over reimbursement workflows and financial reporting.

How to Use

  1. Navigate to the Review Expense page.

  2. Locate the PR expense entry you wish to adjust.

  3. Click on “Return Funds”.

  4. Enter the necessary return details and confirm.

  5. The transaction will be logged automatically for record-keeping.



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