Lumi Business Product Update: Release 13

Lumi Business Product Update: Release 13

We're excited to roll out a set of powerful new features based on feedback from our merchant community. These updates are designed to give business owners and administrators greater control over sellMode, expense tracking, financial reporting, , Returns page and wallet funding flexibility.

1. Enhanced Sell Mode Experience

We’re excited to unveil a refined Sell Mode that offers merchants and their staff a smoother, faster, and more informative transaction flow. Whether you’re managing dine-in, pickup, or delivery orders, the new interface puts flexibility and visibility first.

Key Highlights:
  • Streamlined Payment Selection: Clearly categorized payment methods (Cash, Card, Transfer, Wallet, Credit, Split, PR) allow cashiers to quickly select how customers wish to pay.

  • Split Payment Option: Cashiers can now accept multiple payment types in a single transaction (e.g., combine card + cash). This provides customers with more flexibility and reduces friction at checkout.

  • Customer & Order Details Input: Easily capture customer names, assign tables, and specify order types—ideal for restaurants or complex sales setups.

  • Detailed Order Summary: Real-time breakdown of charges including VAT, service charges, discounts, and delivery fees.

🧾 2. Order Completion View:

Once a transaction is completed, businesses wiil see:

  • View a comprehensive order summary including item breakdown, cashier name, transaction reference, and payment method.

  • Generate Invoice or Waybill directly from the order screen.

  • Print POS receipts or standard sales receipts with one click.


2. Enhanced Expense Category Management for Owners/Admins

We’ve upgraded how busineses manage expense categories to give you more control and clarity in your financial records.

What’s New:

  • Edit or Delete Expense Categories: Business owners and admins can now modify or remove outdated or incorrect expense categories directly from the system.

  • Category Filter for Expenses & Analytics Pages: Easily filter expenses and reports by category for more precise tracking and better insight into spending patterns.

Why It Matters:

Previously, users were limited in how they could manage categories, often leading to cluttered records or duplicate entries. With this new capability:

  • You can clean up and customize your expense structure to match your unique business operations.

  • Use filters to zoom in on specific types of expenses in both the Expenses Page enabling better data analysis and faster reporting.

Merchant Benefits:

  • Improved accuracy in expense tracking

  • Faster identification of cost-saving opportunities

  • Streamlined financial reporting and decision-making

 

3. Downloadable Profit & Loss (PnL) Reports in Excel and PDF

We understand how important it is to have access to your financial data in formats that suit your workflow and reporting needs.

What’s New:

  • You can now download your PnL reports in both Excel (.xlsx) and PDF (.pdf) formats directly from the platform.

Why It Matters:

Businesses often need to share financial reports with accountants, auditors, or internal stakeholders. This update:

  • Eliminates the need to manually copy or recreate data outside the platform

  • Makes it easy to archive, print, or email PnL reports

  • Allows deeper data analysis in Excel or easier presentation in PDF

Merchant Benefits:

  • Hassle-free financial record-keeping

  • Seamless collaboration with finance teams and stakeholders

  • Better insights for performance reviews and planning


4. Split Payment Option for Wallet Funding

Introducing a flexible new way to fund your store wallet Split Payment designed to match the real-world payment preferences of our users.

What’s New:

  • During wallet top-up, you can now combine multiple payment methods in one transaction, including:

    • Debit/Credit Cards

    • Bank Transfers

    • Cash

Why It Matters:

Sometimes a single funding source isn’t enough—or you simply want to split payments between personal and business cards, or cash and digital payments. This feature gives you the flexibility to fund your wallet using what's most convenient at the moment.



5. Returns Tracking Page

Overview:

Managing returns just got easier and more transparent.This new page helps merchants accurately track all return transactions Each return is logged individually, giving you full visibility into the items returned, who processed them.

Merchant Benefits:

  • Easily track and audit all return transactions

  • Maintain accurate inventory and refund records across locations

  • Reduce confusion in multi-batch returns from a single order

  • Improve accountability by tying each return to specific staff and store

Accessible from both Sell Mode and Manage Mode, this module is built to support high-volume retail operations.

Why It Matters:
Previously, it was difficult to trace and reconcile returns, especially when they weren’t processed all at once. With this module, each return is recorded separately with full context, ensuring nothing slips through the cracks.


6. Price Synchronization Control for Unified Pricing

Overview:
We've addressed the issue of inconsistent pricing across stores, even when “Apply pricing across all stores” is selected.Now, during restocks or stock transfers, merchants can choose whether to apply updated prices across all linked stores.
Merchant Benefits:
  • Maintain pricing consistency automatically across stores

  • Eliminate manual updates and reduce pricing errors

  • Retain flexibility to set prices differently where needed

  • Avoid mismatches when customers shop across your locations

Why It Matters:
Merchants have faced issues where restocking in one store updated the price locally, but not in others—causing inconsistent pricing, confusion at checkout, and customer complaints

.

7. Customer Selection Modal for Mandatory Checkout

Overview:
When customer details are required during checkout, a Customer Selection Modal now automatically appears to ensure no sale is processed without valid customer data. Once this setting is activated from the store settings page, the system will enforce customer selection before completing a sale.
Merchant Benefits:
  • Prevents incomplete orders missing essential customer information

  • Enhances customer tracking for receipts, returns, and loyalty

  • Smooth, guided flow ensures no step is skipped at checkout

Why It Matters:
Forgetting to assign a customer during checkout can result in incomplete sales records, making returns, follow-ups, and customer service more difficult.            



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