How to Configure Credit Limit for Your Store and Customers on Lumi Business

How to Configure Credit Limit for Your Store and Customers on Lumi Business

We’re excited to introduce updates that simplify managing credit, inventory, and customer communication. These enhancements give you more control over credit transactions, improve organization, and foster better connections with customers. These enhancements will give you greater control and efficiency in your operations. Here's a quick overview of the new features:
  • Set Individual and Store-Wide Credit Limits: Manage credit limits for both individual customers and your store overall.
  • Cashier Alerts for Customers with Unpaid Debts: Receive automatic alerts when customers with outstanding balances attempt to purchase on credit.
  • Automatic Email and SMS Reminders for Outstanding Payments: Send reminders to both customers and admins when payments are due.
  • Notifications for Admins When Debts are Cleared: Receive real-time updates when customers pay off their credit balances.
  • Customizable Email and SMS Reminders: Send personalized reminders to customers with unpaid debts.
  • Automatic Credit Adjustments for Returned Items: Automatically update customer credit balances when items are returned.
Watch the complete tutorial here 


Read More on How This Benefit your Business Below

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1. Set Credit Limits for Individual Customers & Your Store









Admins can now set and adjust credit limits for individual customers, and also apply store-wide credit limits. If a customer exceeds their limit, they won’t be allowed to make further purchases on credit.

Benefits:

  • Helps you control credit risk, reducing the chance of overdue or unpaid debts.

  • Allows for customized credit management, ensuring responsible credit use based on customer history.

See how to activate below




2. Cashier Alerts for Customers with Unpaid Debts Who Try to Buy on Credit Again


 

When a customer with unpaid debts attempts to make a new purchase on credit, the cashier will receive a notification before completing the sale.

Benefits:

  • Prevents extending further credit to customers with existing unpaid balances, protecting your business from financial risks.

  • Allows cashiers to make informed decisions at the point of sale, ensuring better control over customer credit.


3. Automatic Email and SMS Reminders for Customers with Outstanding Payments

























The system now automatically sends SMS and email reminders to customers and admins when payment due dates are approaching.

Benefits:

  • Helps reduce the risk of late or missed payments by keeping customers aware of their obligations.

  • Improves cash flow by ensuring timely payments and reducing the number of overdue accounts.


4. Notifications for Business Owners and Admins When Customers Pay Off Their Debts

Feature: Business owners and admins receive real-time notifications when customers make payments to settle their credit balances.

Benefits:

  • Keeps you updated on customer payments, allowing you to maintain accurate records and track credit settlements efficiently.
  • Helps streamline communication between your staff and customers, ensuring everyone is aware of cleared debts.


5. Send Customizable Email and SMS Reminders to Customers with Unpaid Debts 


















Admins can send personalized email and SMS reminders to customers regarding unpaid balances and upcoming payment due dates.

Benefits:

  • Enables personalized communication, strengthening relationships with customers by providing timely and relevant reminders.

  • Helps reduce overdue payments, ensuring customers stay informed about their credit balances and avoid falling behind on payment


6. Automatic Credit Balance Adjustments When Items Are Returned

Feature: When a customer returns an item, their credit balance is automatically updated to reflect the return.

Benefits:

  • Ensures accurate credit balances, reducing manual errors and improving customer satisfaction with real-time updates.

  • Simplifies the returns process, ensuring that your customers’ credit records are always up to date without additional work for your team.



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