Dear Business Partners,

We’re excited to share the latest updates to Lumi Business,designed to help you run your business more securely, efficiently, and profitably. With these improvements, you can now take advantage of powerful new features, plus get a sneak peek at what’s coming soon.

Whats New 🥰!

1. Manager PIN for High-Risk Tasks

What It Does
You can now add an extra layer of security to sensitive actions such as issuing credit, applying discounts, or modifying order details by requiring a manager’s PIN.

Key Actions Requiring Authentication

• Selling on Credit: Ensures that all credit sales are approved.

• Adding Discounts to an Order: Verifies any discount applied to an order.

• Discounting an Order with Loyalty Points: Requires authentication when loyalty points are used.

• Discounting an Order with Gift Cards: Protects against unauthorized gift card discounts.

• Applying Cash Discounts: Confirms the proper use of cash discounts.

• Adding a Delivery Fee to an Order: Secures any additional charges.

• Checking Out on Credit: Verifies the entire checkout process when using credit.

• Adding Repayments to a Credit Wallet: Ensures repayments are properly authorized.

• Checking Out with PR Payments: Protects transactions involving PR payments.

• Adding Custom Pricing to an Order: Verifies any manual pricing changes.

• Reprinting a Docket: Prevents unauthorized reprints of order receipts.

Value to Your Business
By activating this feature in your store settings, you ensure that sensitive transactions are strictly controlled, reducing the risk of errors or fraudulent activity.

2. New Retail & E-commerce Storefront Theme

What It Does:
In addition to our popular restaurant theme, you can now choose a fresh, modern theme crafted specifically for retail and e-commerce businesses.

3. Unified Credit Repayment Entry

What It Does:
Track credit repayments more efficiently by combining multiple installment payments into a single entry, complete with a unique reference number.

4. Cashier Can Now Apply Discounts As Percentage to Orders on Checkout

What It Does
Offer your customers flexible discount options at checkout—apply either a fixed discount or a percentage off the total.

Customer Scenario
During a weekend promotion, your cashier might choose between a flat $10 discount or 15% off the total purchase. The system automatically recalculates the final amount, ensuring the correct discount is applied every time.
Value to Your Business
Improves promotional flexibility and accuracy, which can drive higher customer satisfaction and boost sales.

5. Automatic Alerts for Failed Settlements

What It Does
Receive immediate email notifications when a payment settlement fails, with all the necessary details to take swift action.
Customer Scenario
If lumi tries to settle payments in to your settlement accounts at the end of business day and that payments fails, you’ll get an email notify you of the failed transaction and when we will retry the settlement.

6. We Enhanced our Restaurant Storefront Theme with Hero Image & Social Links

What It Does
Enhance your restaurant’s online presence by adding a captivating hero image and directly linking to your social media profiles.

7. Secure Transfers with PIN & Security Questions

What It Does
Protect your fund transfers by requiring a PIN, with a secure method to reset it using security questions if needed.

8. Generate & Manage Bills on the Inventory app on our Topwise POS

What It Does:
Generate and update bills directly at your POS, allowing for quick, real-time checkout adjustments. This feature was only available on the web, we have now added it to our POS devices

9. More Split Payment Options

What It Does
Offer additional split payment methods using options like your store wallet and PR payments, alongside traditional methods such as cash, card, and bank transfers.

Customer Scenario
A customer may choose to pay 50% of their bill in cash and the other 50% using their store wallet balance. The system processes both parts seamlessly, ensuring the transaction is completed accurately.
Value to Your Business
Enhances payment flexibility, improves customer convenience, and supports a wider range of purchasing preferences.

Coming Soon : Release 11

We’re also excited to give you a preview of upcoming features that will further enhance your business operations:

1. Cheaper POS Hardware with Raven Bank Partnership

What It Does:
Process card and transfer payments using an affordable Bankbox terminal, thanks to our new partnership with Raven Bank. These devices signficantly cheaper compared to our other POS devices, else significantly reducing your hardware expenses.
Customer Scenario:
Upgrade your POS system with the Raven integration. When a customer pays by card or transfer, the transaction is processed directly within Lumi Business via the cost-effective Bankbox terminal—cutting both hardware and processing costs.
Value to Your Business:
Lowers your operational costs while maintaining robust payment capabilities, freeing up resources for other areas of your business.

2. Direct Card Payments in Lumi (No Grupp App)

What It Does:
Process card payments entirely within the Lumi Business app—eliminating the need to switch to the Grupp app (which remains available as a backup).
Customer Scenario:
During checkout, when a customer opts to pay by card, the transaction is seamlessly handled within Lumi. This means your staff can complete the sale faster without juggling multiple applications.
Value to Your Business:
Streamlines the payment process, minimizes errors, and speeds up transactions for a smoother checkout experience.

3. Offline Inventory & Auto-Sync

What It Does:
Soon, you’ll be able to manage your inventory without an internet connection. All updates will automatically sync once you’re back online.
Customer Scenario
If you’re operating in an area with spotty connectivity, you can continue processing sales offline. When connectivity returns, all inventory changes will sync automatically.
Value to Your Business:
Ensures uninterrupted operations and accurate record-keeping, even in remote locations or during network outages.

4. Chowdeck Marketplace Integration

What It Does
You will soon be able to connect your Chowdeck store—a marketplace similar to Uber Eats—to Lumi. Orders placed through Chowdeck will automatically adjust your inventory, and you’ll have access to detailed sales analytics and end-of-day reports.
Customer Scenario
For restaurants using Chowdeck, every order will be automatically deducted from your Lumi inventory. At the end of each day, you’ll receive a comprehensive sales report, helping you analyze performance and optimize operations.
Value to Your Business
Simplifies multi-channel management by ensuring accurate inventory tracking and providing actionable sales insights.

5. Supplier Management Module

What It Does:
Manage all supplier interactions—product requests, payments, and inventory updates—from one streamlined interface.
Customer Scenario
If you work with multiple suppliers, this module will allow you to send restock requests, record payments, and update inventory from a single dashboard, reducing the need to juggle separate systems.
Value to Your Business
Reduces administrative overhead, streamlines supply chain operations, and improves vendor relationship management.

6. Extra Verification for Split Payments

What It Does:
An extra layer of authorization will soon be added to split payments, ensuring that each portion of a transaction is secure and properly verified.
Customer Scenario:
When a customer splits their payment between two methods (for example, part cash and part card), the system may prompt additional verification for the larger portion.
Value to Your Business:
Enhances transaction security and reduces the risk of fraud, safeguarding your revenue.

7. Automatic PR Payment to Expense Conversion

What It Does
PR payments will soon be automatically converted into expense entries in the inventory module, simplifying your accounting processes.
Customer Scenario
When a customer uses PR payments at checkout, the system will record the payment as an expense rather than as direct revenue. This helps your accounting team reconcile transactions with ease.
Value to Your Business:
Streamlines bookkeeping and improves financial reporting accuracy, saving time and reducing potential errors.

8. Direct Sales Receipt Printing from the App

What It Does
You will soon be able to print sales receipts directly from the Lumi Business app—without having to interface with the device printing widget.
Customer Scenario
Upon completing a sale, you can send the sales receipt straight from the app to your printer, making it fast and effortless to provide customers with a printed copy of their transaction.
Value to Your Business
Simplifies the process of printing receipts, saving time and increasing operational efficiency.

Warm regards,

The Lumi Business Product Team