How to Receive and Process Orders on Lumi Business as a Merchant
Step 1
Once an order is placed by a customer on your storefront, you will receive an email confirming a customer’s order request. The email will include an attached receipt with all the order details.
Step 2
Afterward, go to your Lumi Business dashboard and click on "Notification" at the top right corner of the page. Then click on "View Order" to be directed to the "Transaction Detail Page," where you can see all the order information. From there, you can choose to either "Print," "Print on POS," or "Send" the order details.
Step 3
If the order is to be delivered, click on "Generate Waybill," then select the items ordered and click "Next." Enter the customer's delivery address and input the driver information, then click "Submit." A waybill receipt will be generated.
For a visual guide, please watch the video below.
If you encounter any challenges or require further guidance during this process, don't hesitate to reach out to our dedicated support team at customerservice@enlumidata.com. We're here to assist you every step of the way.
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