How to Receive and Process Orders on Lumi Business as a Merchant
Step 1
Once an order is placed by a customer on your storefront, you will receive an email confirming a customer’s order request. The email will include an attached receipt with all the order details.
Step 2
Afterward, go to your Lumi Business dashboard and click on "Notification" at the top right corner of the page. Then click on "View Order" to be directed to the "Transaction Detail Page," where you can see all the order information. From there, you can choose to either "Print," "Print on POS," or "Send" the order details.
Step 3
If the order is to be delivered, click on "Generate Waybill," then select the items ordered and click "Next." Enter the customer's delivery address and input the driver information, then click "Submit." A waybill receipt will be generated.
For a visual guide, please watch the video below.
If you encounter any challenges or require further guidance during this process, don't hesitate to reach out to our dedicated support team at customerservice@enlumidata.com. We're here to assist you every step of the way.
Related Articles
How to integrate Chowdeck Order with Lumi Business
This feature allows customers using Chowdeck to map their stores with Lumi Business. As a result, it gives room to be able to receive order notifications on Lumi Business when an order originates from Chowdeck. It enhances day-to-day running for ...Lumi Business Product Update: Release 8
We are excited to introduce several new features for merchants in the Lumi ecosystem. These updates are designed to improve store management, storefront management, and overall customer experience. Below is a detailed breakdown of each feature and ...What's New on Lumi Business: Release 10
Dear Business Partners, We’re excited to share the latest updates to Lumi Business,designed to help you run your business more securely, efficiently, and profitably. With these improvements, you can now take advantage of powerful new features, plus ...Lumi Business Product Update: Release 7
Whats New ?! Dear Business Partners, We're thrilled to introduce the latest enhancements to Lumi Business, designed to make your operations more secure, efficient, and profitable. 1. Inventory End of Day (EOD) Report Overview It is a powerful ...Lumi Business Product Update: Release 9
We're excited to announce the latest updates to Lumi Business, packed with new features and enhancements designed to improve the customer experience and streamline business operations. 1. Store Wallet The Store Wallet feature allows merchants to take ...