How to Receive and Process Orders on Lumi Business as a Merchant
Step 1
Once an order is placed by a customer on your storefront, you will receive an email confirming a customer’s order request. The email will include an attached receipt with all the order details.
Step 2
Afterward, go to your Lumi Business dashboard and click on "Notification" at the top right corner of the page. Then click on "View Order" to be directed to the "Transaction Detail Page," where you can see all the order information. From there, you can choose to either "Print," "Print on POS," or "Send" the order details.
Step 3
If the order is to be delivered, click on "Generate Waybill," then select the items ordered and click "Next." Enter the customer's delivery address and input the driver information, then click "Submit." A waybill receipt will be generated.
For a visual guide, please watch the video below.
If you encounter any challenges or require further guidance during this process, don't hesitate to reach out to our dedicated support team at customerservice@enlumidata.com. We're here to assist you every step of the way.
Related Articles
Lumi Business Product Update: Release 8
We are excited to introduce several new features for merchants in the Lumi ecosystem. These updates are designed to improve store management, storefront management, and overall customer experience. Below is a detailed breakdown of each feature and ...Lumi Business Product Update: Release 9
We're excited to announce the latest updates to Lumi Business, packed with new features and enhancements designed to improve the customer experience and streamline business operations. 1. Store Wallet The Store Wallet feature allows merchants to take ...Lumi Business Pricing
Lumi Business offers flexible subscription options to cater to the needs of businesses of all sizes, from free basic features to advanced capabilities for growth and scalability. Free Essential Growth Scale Price N0 N3000 / month N10,000 / month ...How to Delete your Account on Lumi Business(Mobile App)
Business owners may have various reasons prompting them to consider deleting their accounts on Lumi Business. These reasons might range from shifting business focus to personal preferences or changing professional circumstances. Outlined below are ...Getting Started With Lumi Business
Lumi Business is a platform purpose-built to help you grow your business. Our tools connect with every side of your business, from accepting payments, to managing your customers, staff, inventory and more. 1. Access to over 150,000 customers We have ...